FAQs
Technical FAQs
Do I need to have access to a computer to attend?
Yes. Students attending WIVA require access to a computer, printer, and related technology. Families/students who do not have such technology may contact WIVA for one loaned computer system (including laptop computer and printer) to support the learning process.
What computer skills are required?
The Learning Coach needs to have at least basic computer skills. Use of the computer is an important part of the online school program. In the elementary grades, mostly the Learning Coach interacts with the computer. Middle school and high school students are most successful if they have basic computer skills.
Do I need high speed internet access to attend?
No. Although high-speed internet access definitely makes the experience of learning online much more satisfying, it is not absolutely necessary. Some geographic areas unfortunately do not have high-speed access available. However, for those areas that do, it is the preferred type of access for the program. Students who do not have internet access may contact WIVA to request (upon completion of required necessary forms, updated Point of Contact information, etc) a wireless internet card and/or other means of internet access.
How do I get technical support?
WAVA families needing customer care or technical support for computers or the online school can call 866.512.2273 (select option 2).
What are the minimum computer hardware and software requirements?
To participate in the WIVA program, computers need to follow the technical specs listed here.